Privacy Policy
Privacy Policy
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Masato Vintage is operated by [LEGAL ENTITY NAME], [REGISTERED ADDRESS]. For privacy questions, contact privacy@masatovintage.com or clientcare@masatovintage.com.
· Contact and account information such as name, email, telephone number, billing and shipping address.
· Order information such as products purchased, order value, delivery details, returns and customer-service history.
· Payment-related information processed by our payment providers. Masato Vintage does not normally receive or store full card numbers.
· Device and usage information such as IP address, browser, device identifiers, pages viewed, referral source and interactions with the website.
· Marketing preferences, newsletter subscriptions and communications with us.
· Identity or verification information when required for fraud prevention, high-value transactions, compliance or shipment security.
· Process orders, payments, shipping, returns and customer support.
· Authenticate transactions and prevent fraud, abuse, chargebacks and security incidents.
· Operate, troubleshoot and improve the website and shopping experience.
· Provide requested sourcing or concierge services.
· Send transactional communications and, where permitted, marketing communications.
· Comply with tax, accounting, customs, sanctions, consumer-protection and other legal obligations.
We may share necessary information with service providers that help operate the store, including Shopify, payment processors, fraud-prevention services, shipping carriers, insurers, cloud and IT providers, analytics providers, email and marketing platforms, professional advisers and authorities where required by law. Providers receive only the information reasonably needed for their role and are subject to their own legal and contractual obligations.
Because we sell internationally and use global service providers, personal information may be processed in countries other than your own. Where required, we use appropriate contractual or legal safeguards for international transfers.
We retain information for as long as reasonably necessary for the purposes described above, including order history, warranties, accounting, tax, fraud prevention, dispute handling and legal compliance. Retention periods vary by record type and applicable law.
Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, portability or information about how your data is used. You may also withdraw consent where processing is based on consent. We may need to verify your identity before completing a request. Marketing emails include an unsubscribe option.
We use cookies and similar technologies for essential site functions and, depending on your consent choices and region, analytics, preferences and marketing. See our Cookie Policy and cookie-preference tool for more information.
Masato Vintage is not directed to children and we do not knowingly solicit purchases or personal information from children below the age at which they can lawfully consent in their jurisdiction.
We use reasonable administrative, technical and organizational safeguards, but no online service can guarantee absolute security. We may update this policy as our services, vendors or legal obligations change. The current effective date will be shown on the published policy.