SHIPPING & DELIVER

Secure, insured global shipping from Japan to your doorstep.

From Japan to the world

Here's how your order travels from Japan to your door, in plain language. For full details, please see our Terms & Conditions.

Processing Time

Orders are ordinarily reviewed, prepared, and dispatched within 1–3 business days after payment and verification.

Carriers

We use reliable express carriers suited to your destination and the value of your order, with tracking supplied by email.

Insurance & Signature

Every shipment is fully insured and requires an adult signature where available.

Packaging

Jewelry is secured in protective packaging designed to reduce movement and preserve presentation.

Delivery Estimates

Japan: 1–2 business days. Asia: 2–4. North America and Europe: approximately 3–6, excluding customs delays.

Tracking

You'll receive a shipment confirmation and tracking link once your parcel is collected.

Questions before placing an order?

CONTACT CLIENT CARE

SHIPPING FAQ

Do you ship worldwide?

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Which carriers do you use?

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Can I ship to a PO Box?

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How can I track my order?

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What if I am not home for delivery?

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My package is delayed – what should I do?

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